Sr. Manager, Platform Product Manager

Employment Type

: Full-Time


: Advertising/Marketing/Public Relations

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West Creek 6 (12076), United States of America, Richmond, Virginia

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Sr. Manager, Platform Product Manager

As part of the xCommerce team, you'll lead the development of new products and platforms that enable simple and secure digital spending features for our customers. The successful candidate in this role is motivated to deliver amazingly simple experiences that make life easier for our customers. You’ll also need to be comfortable dealing with technical complexity within eCommerce and tokenization. We are looking for highly motivated individuals who enjoy the challenge of improving customer experience and taking it to the next level.

  • Experience running a payments platform, or experience in payments product management, tokenization. 

  • Ability to take in a lot of disparate information and find common themes, recommend clear paths forward for platform development.

  • A dynamic product leader who will rally the team and promote a highly collaborative environment where we put team before self.

  • Analytically-minded, strategic thinker, able to prioritize multiple initiatives. 

  • Comfortable with very technical payment platform concepts. 

  • High level of intellectual curiosity and are comfortable with ambiguity.

  • Stays ahead of the latest trends in the emerging payments space.

  • Compelling and effective at communicating with and presenting to executive leadership.

  • Proven track record in getting stuff done and delivering products that deliver business value. 

  • Collaborate to define, analyze and communicate product roadmap alignment with business objectives as supported with business cases, market research, customer data and competitive analysis. 

  • Lead efforts among a diverse set of internal and external customers and use cases.

  • Manage and develop a team of product managers.

  • Basic Qualifications:

  • Bachelor’s Degree or military experience

  • At least 5 years of product management experience

  • Preferred Qualifications:

  • Experience in credit card payments and tokenization

  • Bachelor’s Degree in Computer Science, Engineering or Business

  • MBA or Master’s degree 

  • At this time, Capital One will not sponsor a new applicant for employment authorization for this position. 

    No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

    If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

    For technical support or questions about Capital One's recruiting process, please send an email to

    Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

    Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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