Technical Writer

Employment Type

: Full-Time

Industry

: Advertising/Marketing/Public Relations



We'll trust you to:

  • Research, write, and produce a high volume of client-facing documentation for an ever-evolving product.
  • Build benefit-focused user guide and “What’s New” content with a strong focus on content architecture for quick comprehension.
  • Generate innovative ideas for content and workflow solutions, while working both independently and collaboratively as part of a team.
  • Manage a high volume of projects and priorities independently, in close collaboration with multiple stakeholders.
  • You’ll need to have:

  • 3 or more years of end-user technical writing experience.
  • Strong, flexible writing skills appropriate for a client audience, with the ability to strike a conversational or more formal tone, depending on the deliverable.
  • Confirmed experience taking a creative approach to engaging, well-structured, benefit-focused content.
  • The ability to analyze and transform custom financial tools and analytics into accurate, user-friendly documentation.
  • Tested project management skills, including strength in managing and organizing multiple projects with variable timelines.
  • A proven track record of success interacting with all levels of staff and management, including business specialists, development teams, and senior management.
  • The ability to quickly learn and use new software applications.
  • We'd love to see:

  • Editing experience.
  • Security Clearance required 
  • Experience maintaining a large amount of documentation for a product and establishing new content structures within it.
  • Demonstrated initiative in innovating and implementing workflow, process, and technical solutions.
  • Experience writing Excel formulas and effective API documentation.
  • The ability to read and understand code, preferably Python.
  • Experience in a role which required a working understanding of financial markets and multiple asset types, including equities, bonds, and derivatives.
  • Aptitude for strong visual display of information and image production as part of effective content design.
  • Experience with DITA, HTML, or other online authoring tools.
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