Employment Type: Full-Time
Industry: Advertising/Marketing/Public Relations
We'll trust you to:Research, write, and produce a high volume of client-facing documentation for an ever-evolving product.Build benefit-focused user guide and â€œWhatâ€™s Newâ€ content with a strong focus on content architecture for quick comprehension.Generate innovative ideas for content and workflow solutions, while working both independently and collaboratively as part of a team.Manage a high volume of projects and priorities independently, in close collaboration with multiple stakeholders.
Youâ€™ll need to have:3 or more years of end-user technical writing experience.Strong, flexible writing skills appropriate for a client audience, with the ability to strike a conversational or more formal tone, depending on the deliverable.Confirmed experience taking a creative approach to engaging, well-structured, benefit-focused content.The ability to analyze and transform custom financial tools and analytics into accurate, user-friendly documentation.Tested project management skills, including strength in managing and organizing multiple projects with variable timelines.A proven track record of success interacting with all levels of staff and management, including business specialists, development teams, and senior management.The ability to quickly learn and use new software applications.
We'd love to see:Editing experience.Security Clearance required Experience maintaining a large amount of documentation for a product and establishing new content structures within it.Demonstrated initiative in innovating and implementing workflow, process, and technical solutions.Experience writing Excel formulas and effective API documentation.The ability to read and understand code, preferably Python.Experience in a role which required a working understanding of financial markets and multiple asset types, including equities, bonds, and derivatives.Aptitude for strong visual display of information and image production as part of effective content design.Experience with DITA, HTML, or other online authoring tools.
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