Service Writer

Employment Type

: Full-Time

Industry

: Advertising/Marketing/Public Relations



Description

Virginia Tire & Auto’s Service Advisors are knowledgeable about cars, how to diagnosis them and the parts and repairs needed to fix them. But most of all, they enjoy interacting with a team of service advisors and technicians, driving sales and taking care of the customer. To them, it’s about learning what a customer’s vehicle truly needs and presenting a solution. 

WHAT YOU’LL DO

  • Work alongside the service team in order to drive auto repair sales, procure parts and ensure that every customer’s car care experience is stress-free
  • Act as a connection between our customers’ needs and our technicians
  • Communicate in a clear manner to the customer the service team and technicians’ vehicle recommendations and ensure that the recommendations represent an accurate diagnosis and viable solution
  • Distribute work to technicians and work under the leadership of the Service Manager to ensure that the technicians are appropriately efficient
  • Become knowledgeable on our Virginia Tire & Auto Tire Collection, tires& and other automotive products and services we offer
  • Keep pace with customers, balance multiple priorities and use good judgment to manage time and workflow
  • QUALIFICATIONS

  • Sales experience in the automotive industry
  • Understanding of complex vehicle systems and how to properly diagnosis vehicles and the proper repairs needed
  • A professional personal appearance
  • Ability to learn our internal software applications
  • Have and maintain a valid driver’s license
  • Virginia Tire & Auto has a strong commitment to our people, providing extensive training, a healthy culture, and opportunities for growth. We are seeking applicants interested in making a commitment to Virginia Tire & Auto and their career. 
  • WHY YOU’LL LOVE US

    Mission matters here. At Virginia Tire & auto our mission is to take the stress out of car care. We do that by taking the stress out of our employees lives by fostering an employee-first culture where employees are appreciated and valued. And by being a values-based business with a conscious. We are looking for individuals to join our team who want to share our values: to be professional, genuine, attentive and forward-thinking.

    WHAT WE’LL DO FOR YOU

    We provide our employees:

  • Starting pay between 40-50k (depending on experience)
  • Energy filled, busy shops
  • Predictable schedules
  • A clean, professional work environment with a team that wants to see you succeed
  • Access to industry best tools and technologies
  • A company culture designed to support your career growth
  • Industry best paid vacation and holidays
  • Affordable health insurance
  • Gym Membership Reimbursements
  • Life & Disability Insurance
  • 401(k)
  • WHO WE ARE

    Virginia Tire & Auto is making car care as stress-free as possible. We are proud to be a Top Family Owned Business in the DC area, a Top Shop by Tire Review Magazine and a consistent Best of NOVA Auto Repair winner. Virginia Tire & Auto is committed to employee advancement and growth by offering career paths and stability to its 400+ employees.

    Virginia Tire & Auto promotes a smoke-free, drug-free environment. 

    Virginia Tire & Auto is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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