Manager of Community Engagement

Employment Type

: Full-Time


: Advertising/Marketing/Public Relations

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Westminster at Lake Ridge, an Ingleside organization is home to a retirement lifestyle free from care and rich with opportunity. It's home to a charming, historic neighborhood brimming with small-town charm, set against the natural forested beauty of Northern Virginia. Our community rests on 62 acres of land that back up to the Occoquan reservoir. A few miles away,you'll find our nation's capital with a rich urban texture, pulsing with the energy, arts, historical and cultural attractions only a major city can offer.

We have an exciting opportunity for a Manager of Community Engagementto join the Ingleside team and serve the many stakeholders at Westminster at Lake Ridge. Our employee population is diverse, committed to our core values and provides the highest quality of care. Ingleside offers a full benefits package including medical, dental, and life insurance plans, generous PTO plan, anda 401k plan with an employer match.

Job Requirements

One (1) to three (3) years' experience; or equivalent combination of education and experience. Incumbent should be able to apply common sense understanding to carry out instructions furnished in written and oral form, possess high-quality verbal and written communication ability, strong ability in planning and interpersonal, logistical and organizational skills. Must be proficient in the operation of computer applications such as Microsoft Office and Publisher, various office machines including multi-line telephone, calculator/adding machine, copying machine, fax, etc.

Job Summary

This position is primarily responsible for planning, coordinating, and implementing social, educational, recreational, and vocational activities that enhance the life of the resident. Other duties include writing and creating monthly resident calendars and newsletters, driving the success for the organization's social accountability requirements, leading the ARISE award program with the Senior Leadership Team and partnering with the IL Administrator in achieving operational success.

Key Responsibilities

Direct and Manage all aspects of Community Engagement

Manage resident's community services

Partner with IL Administrator to manage the Concierge services through the Lead Concierge

Partner with the IL Administrator to manage the Manager of Duty Program

Manage the Volunteer Program with both internal resident volunteers and external volunteers

Manage the Social Accountability calendar for the Community

Oversee departmental policy and procedure writing and annual review

Participate in the Leadership Responsibilities; e.g. Manager on Duty program, Stand-Up Leader, CARF-CCAC, Operations planning and Reporting

Demonstrate Ingleside Core Values at all times: Accountability, Respect, Innovation, Stewardship and Excellence

Lead Community Services for residents:

Direct and Manage information and assistance to residents regarding the Community, services, transportation and assist with questions and needs.

Support IL Administrator when absent with the supervision for Concierge staff to include training, annual reviews and payroll

Leader of Volunteer Services:

Develop and expand Ingleside volunteer program

Coordinate programming with existing resident Volunteer Committee

Recruit, screen, manage, train, coordinate and support volunteers.

Manage and ensure the balance of talent and schedules needed

Oversee and maintain the state/localvolunteer status requirements

Leadership Responsibilities:

Leadership responsibility for ensuring productivity, efficiency and accuracy in work performed.

In the absence of the IL Administrator, maintains payroll and time sheets for all assigned staff.

Identifies unacceptable performance and behavior exhibited by employees and takes appropriate action; utilizes progressive discipline policy when appropriate and maintains documentation as required.

If you have the desired skills and abilities for this position we would be honored to review your resume.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.


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